Banner Health Organization Analysis

Banner Health is one of the largest non-profit health care systems in the United States. Banner Health is headquartered in Arizona and operates in 29 hospitals and other related health entities. Banner University Medical Centre has also been ranked as one of the best health care facilities as it provides excellent services, such as cardiology, neurology, and pulmonary care. The network has ensured that people can access quality health care services with ease. Many individuals have benefited from the network, where it has aided their medical services. Consequently, the system is recognized by many individuals in the country due to its outstanding services that focus on a healthy society. The system has also played a significant role in creating employment since it has more than fifty thousand employees. Thus, Banner Health is one of the non-profit networks that has focused on quality health care services in the country.

Banner Health has guaranteed that it improves its devices by ensuring that workers undergo training sessions. Moreover, the network has three medical centers that help workers to acquire adequate skills. Banner Health has also worked with other organizations and communities to guarantee that improved health care services are available to people from different regions (Schuller et al., 2017). People from low socioeconomic families have also experienced challenges when accessing quality health care services. Therefore, Banner Health has collaborated with other companies to help individuals with financial challenges access medical services. The network has also rapidly evolved from a health system of hospitals to a fully integrated system. Hence, more services have been introduced in the network, showing that the system has been incredibly advanced. Many people are also being served by the Banner Health network, which demonstrates that the system can effectively manage large populations’ health and wellness.

The network has also ensured that both government and private plans can insure individuals who benefit from the services. Therefore, the system does not discriminate against some persons and offers services to all people irrespective of their race, socioeconomic status, or origin. Another aspect that shows Banner Health’s readiness is the clinics and health centers it has placed throughout communities (Cairns et al., 2017). In this case, many populations have benefited from the health care facilities that Banner Health has located in many regions. Rural health care is also a significant issue in the United States.

Some facilities lack sufficient resources that can help them improve their performance. Therefore, Banner Health ensures that health care facilities have adequate equipment that can help them offer excellent facilities to patients with different conditions. Some of the network’s specialized care approaches have also revealed its readiness in providing quality health care processes. For instance, Banner Alzheimer’s Institute has helped many individuals with Alzheimer’s disease improve their health condition (Atri, 2019). Thus, Banner Health has played a significant in providing access to health care services to people with life-threatening illnesses.

Health care providers have been encouraged to focus on ways that they can improve their services. For instance, training is one of the plans used by many hospitals to develop health care workers’ performance. In this case, nurses can be trained in various ways to enhance their proficiency and ensure that they offer quality health care services. Training may involve attending multiple programs in different hospitals where they can gain more skills. Teamwork can also be encouraged by the network to guarantee that workers help one another perform various tasks. Furthermore, health care providers are urged to work as teams since it allows individuals to learn from other members.

Network growth is also essential and can be achieved by encouraging other organizations to support the programs. Banner Health has ensured that it collaborates with different hospitals in various states to ensure that health care services are available to all individuals. Moreover, the system can ensure that it encourages the state government to support its initiatives. Well-wishers can also be requested to support the network and help it reach its goals.

Patient satisfaction is another essential aspect of health care that organizations should exercise. Therefore, Banner Health should ensure that patient needs are met by exercising value-based reimbursement, which involves compensating healthcare providers based on the quality of care they provide (Garrison & Towse, 2017). In this case, Banner Health can focus on employee performance, whereby it can hire skilled workers and guarantee that they work hard to receive better wages. Additionally, it can turn to patient feedback to acquire information regarding areas to improve.

Resource management is also vital in organizations and networks that provide different services. Thus, Banner Health should prioritize finding ways of managing its resources. For example, the organization can guarantee that workers are encouraged to avoid misuse of the available resources. Moreover, Banner health can practice cloud and edge computing, which are crucial for efficient healthcare systems since they limit resource misuse (Oueida et al., 2018). Leaders can also be motivated to confirm that all workers in different departments are accountable for any loss or destruction of resources. The finance department should ensure that adequate resources are allocated to other areas, and no misuse of funds is experienced.

Current Potential Issue in Banner Health

Cases of patients who have not received their medical records on time have been experienced in Banner Health. Moreover, the network has faced charges after the Office of Civil Rights claimed that the network had violated patients’ rights to get timely access to their medical health. Thus, failure to provide records can impact the strategic plan that focuses on patient satisfaction. Many clients will have a negative attitude towards the network due to its accusations regarding medical records access. Thus, the issue should be addressed to enable the network to achieve its goals.

Proposed Theory to Support Implementation of the Strategic Plan

Various models have been used by organizations when implementing their strategic approaches. SWOT analysis is one of the tools that enable firms to improve their performance. The model is vital since it focuses on the organization’s strengths, weaknesses, opportunities, and threats (Gürel & Tat, 2017). Health care facilities have also used the SWOT analysis model to determine their shortcomings and ensure that they develop strategies to curb them and improve their performance. Thus, Banner Health can use SWOT analysis since it is one of the best models that allow companies and networks to analyze different aspects that can impact their performance. The model has also become common in strategic planning exercises in health care systems since it helps workers to focus on ways that can be exercised to offer quality services and ensure that patient satisfaction is achieved.


Health organization evaluation is essential since it helps individuals learn about ways to exercise to allow the entity to improve its services. Corporations have encouraged people to evaluate them to gain information about their weaknesses and strengths. For instance, Banner Health’s evaluation has revealed ways that can help the system enhance its performance and reach its goals. Designing strategic plans to grow a network is also essential since it benefits clients by meeting their demands. Thus, Banner Health can ensure that issues such as resource management and employee training are included to improve its services. In essence, health care providers should evaluate their organizations to gain ideas that can improve their performance.


Atri, A. (2019). Current and future treatments in Alzheimer’s disease. Seminars in Neurology, 39(2), 227-240. Web.

Cairns, C. B., Bollinger, K., & Garcia, J. G. (2017). A transformative approach to academic medicine: The partnership between the University of Arizona and Banner Health. Academic Medicine, 92(1), 20-22. Web.

Garrison, L. P., & Towse, A. (2017). Value-based pricing and reimbursement in personalised healthcare: introduction to the basic health economics. Journal of Personalized Medicine, 7(3), 10. Web.

Gürel, E., & Tat, M. (2017). SWOT analysis: A theoretical review. Journal of International Social Research, 10(51). Web.

Oueida, S., Kotb, Y., Aloqaily, M., Jararweh, Y., & Baker, T. (2018). An edge computing-based smart healthcare framework for resource management. Sensors, 18(12), 4307. Web.

Schuller, B. W., Burns, A., Ceilley, E. A., King, A., LeTourneau, J., Markovic, A., Sterkel. J., Taplin, B., Wanner, J., & Albert, J. M. (2017). Failure mode and effects analysis: A community practice perspective. Journal of Applied Clinical Medical Physics, 18(6), 258-267. Web.

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