In sector of business, every customer have different satisfaction as well as the taste of each product. Therefore, supply chain management as discussed in the journal, focuses on the important issues that affects both the manufacturers, producers and customers during the production of a particular product. Customer satisfaction has taken the competition of production a next level of change where the competition is now in between the supply chain which has changed from being between the organization. For a business to fulfill their customers needs, the management have to add value in their supply chain.
Fact: (Manufacturers Capability in Relation to Performance)
Many businesses are facing pressure to improve their performance which results in delivering the best output that is in line with the consumer wants. Which then makes them remain in the competitive market. Remaining in competitive market makes a company to add value in their products in order to maintain or meet the consumers or customers needs and wants. Through the supply chain management of every company or business, the consumer of the products are able to be made aware of the change that might be deployed on production. The manufacturers and businesses are able to control the prices of the products through the supply chain management as well as providing the high quality services to the consumers.
Fact: (SCM Improve Customers Satisfaction)
Good supply chain management not only wants to amuse the performance of the customers but also to fulfill their needs in relation to the production from the producers. The change in consumer requirement needs has been triggered by the supply chain management where the customer’s perspective companies have put more efforts with a target of eliminating bottleneck, gaining competitive edge and responsive increase.
Supply chain management has maintained the increase of item consistency through altering the time allocated for development. For example, when a company or business management has set a limited development time and by either lowering or increasing the time, item consistency in production can either be maintained or lowered.
Facts: (Logistics Working Towards Sustainability)
Better sustainability in supply chain management is being managed by the logistics of every business. In relation to inbound and outbound supply as well as support and services, logistics flexibility rapidly and resourcefully changes the client’s or customer’s desire on a product or item. The organization can easily satisfy consumers demands simultaneously and at the same time react to the orders instead of forecasting.
Organizations can share the information with partners of supply chain in an effective and efficient manner through the methods provided by the logistics flexibility. Therefore, logistics flexibility is considered to be the most imperative tool in integrating and coordinating supply chain.
The capability to adjust as well as reacting to variations in manufacturing product’s capacity is known as the manufacturing flexibility. Therefore, it provides consumers separation actions by the producers or manufacturers in terms of representing the innovative products and services in market place.
The modernization in gaining range of manufacturing results is can be successful by the use of unique desires and product or services through the capability of manufacturing flexibility. The utilization of big data by the organization is to facilitate higher level in the entire network coordination in market place.
The renown last mile of supply chain is drone. During transportation of products, many physical barriers can prevent delivery vans and they can only be avoided by the use f drones and therefore, they are also considered to be significantly less expensive to operate.
Though, the viability of the drones is limited and therefore, it may take some time to see them delivering the companies packages regularly. Use of drones may cut cost and at the same time increase satisfaction of the customers. Most of the companies are eager to improve this area of using vans to the use of drones for easy transpiration of products to their customers.
Better sustainability in supply chain management is being managed by the logistics of every business. In relation to inbound and outbound supply as well as support and services, logistics flexibility rapidly and resourcefully changes the client’s or customer’s desire on a product or item. The organization can easily satisfy consumers demands simultaneously and at the same time react to the orders instead of forecasting. Organizations can share the information with partners of supply chain in an effective and efficient manner through the methods provided by the logistics flexibility.
Therefore, logistics flexibility is considered to be the most imperative tool in integrating and coordinating supply chain.
The article have provided some resources that are used in the research where the analysis of data was done and the results shown. The research involved some statistical analysis like calculation of the both the correlation and regression. The correlation was determined to identify the association between the suppliers and the consumers. The results determined showed that there is minimal relationship where the consumers satisfaction is not met. The regression on the other hand determines the impact of SCM flexibility practices in relation with the variables used during the analysis.
Resources are what the authors used in analyzing data collected during the research in the market places concerning the supply chain flexibility and the logistics flexibility. In relation to association between the suppliers and the consumers, the resources being a little bid old as compared to the recent business trends in the market place, they did not clearly point out on the issues that both the producers and the consumers are experiencing. Therefore, some information were out dated as per the current supply chain is concerned due to the change in business strategies.
Strength of Information
The information provided in the article can be categorized as moderate in terms of strength that a good information should have. This is because some information are well structured while others are not. For example, some statistical information provided were not properly. Explained therefore making it difficult for the reader of the report to understand how some of the values were arrived at during the calculation.
Same on the statistical data provided by the author, some of the steps were not shown on how a certain values or answer were found and there id no explanation on what method was used to collect data.
Explanation and discussion of the analysis is provided for a better understanding of the whole process and how the results were arrived at during the analysis. The researchers demonstrated the impact that the supply chain made on the suppliers and the consumers.
Bias or Fault Reasoning
The points supports the bias or fault reasoning that are made by the author in the article. Bias reasoning appears where the inaccurate calculations are made without showing the steps to arrive at the answer. The author did not indicate the type methods used in collecting data as well as the limitations that was encountered during the collection of data. The positive influence of manufacturing flexibility has not been properly addressed by the author.
Large or big industries always involve shipping of their products to the respective customers. Supply chain management and logistics are comprised of the behavior and the trend of the prices in the market place.
Other individuals or organizations have different view on supply chain management in terms of the current business status across the world. They also focuses on how the stocking and ordering is done by both producers and the consumers.
Facts and bias reasoning
- Unclear explanation the optimistic flexible impact
- The variables be accepted at once
- Indication of the analysis in article
- Further explanation of facts evidence provision
- Clear indication of changes supply chain
- Provision data and the research results
The SCM flexibility has generally contributed to a better performance of the supply chain in market place where good communication between the suppliers and the consumers have been made easy leading to customers satisfaction.
Supply chain management research can be applied to other business sectors since most of the businesses deals with the relationship between the producers and the consumers.
Therefore, supply chain research has provided ways of easy transportation of the commodities between the producers and consumers.
Richard J. Sherman (2010). Supply Chain Transformation: Practical Roadmap to Best Practice Results. Willey. 51(1), 56-78